Cancellation policy
Purchase Options & Cancellation Policy
This policy applies to all purchases, including one-time orders and any subscription or recurring purchase options offered on our website.
Order Cancellation (One-Time Purchases)
Once an order has been placed, it is processed as quickly as possible to ensure timely fulfillment. For this reason:
- Orders may only be cancelled if they have not yet been processed or shipped
- Once an order has been processed, packed, or shipped, it cannot be cancelled or modified
- If your order has already shipped, you may refer to our Return & Refund Policy (if applicable)
We reserve the right to decline cancellation requests once fulfillment has begun.
Subscription / Recurring Orders (if applicable)
If your purchase includes a subscription or recurring billing option:
- You may cancel your subscription at any time through your account or by contacting support
- Cancellation requests must be submitted before the next billing cycle to avoid being charged
- Once a renewal payment has been processed, it cannot be cancelled retroactively
- Already processed or shipped subscription orders are not eligible for cancellation
Changes to Orders
We cannot guarantee modifications (such as address changes, product swaps, or quantity changes) once an order has been placed. Any changes are subject to processing status and availability.
Refunds on Cancelled Orders
- Approved cancellations (before shipment) will be refunded to the original payment method
- Processing times may vary depending on your bank or payment provider
- If an order has already been shipped, standard return conditions will apply where eligible
Contact
For cancellation requests or assistance, please contact:
naturalwmore@gmail.com
Please include your order number for faster processing.